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Case Study

Isracard transforms customer experience with OpenLegacy 5x faster and at 95% lower cost

Isracard is a technological leader, offering several breakthrough credit card technologies—like payment directly through the fuel pump for company car fleets, a credit card combined with an international calling card, and a single-purpose card allowing purchases only in several chain stores.

Despite being technologically advanced in other ways, Isracard needed assistance with development of an Interactive Voice Recognition (IVR) system to accept and route their customer support calls.

View the case study to read how OpenLegacy results exceed their expectations both in integration cost and timeframe. OpenLegacy got Isracard up and running with their new IVR system.

View this case study

“The IVR system is the lifeblood of our organization and must never go down. The APIs generated by the OpenLegacy platform are a key component for supporting our IVR system.”

Shai Vardi, CIO

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