Why can't I log in to Hub, CLI, or the download site?
These are different identities on OL Hub.
- Hub SaaS UI — Auth0 (email/password or configured SSO). See SaaS Platform & Deployment.
ol login --api-key— a Hub API key from API Keys Management, not your UI password. SSL errors usually mean a custom Hub URL or certificate, not a bad password.- Hub Enterprise SSO — Keycloak (or the configured IdP). Re-deploying Keycloak with the wrong hostname requires fixing the public URL; wiping the Keycloak volume is a last resort.
- Download site — a separate OpenLegacy ID. Hub SaaS login will not always work there.