How do I add users or change Hub roles?

Hub access control is tenant-scoped. An account admin adds users to that tenant, assigns a role (admin, member, or contributor-style Hub roles), and can transfer admin email.

Typical cases

• Cannot add user — you are not admin on that tenant, the user already exists elsewhere, or the tenant is expired.
• Contributor cannot export OPZ — the role lacks export. Use a role with project export, or have an admin export.
• SSO + role change — on Hub Enterprise, roles are also tied to the IdP mapping. Changing the role only in Hub can be overwritten on next SSO login.

See OL Hub for the tenant you are administering.