OpenLegacy

IBM i team is unsure whether they want the workbench, the terminal, or DataIQ

They said they want to 'get into the AS/400 from a browser.' That could be three products. How do I sort it on a call?

CICS returns 500 and we may have the wrong adapter

A generated CICS service returns 500. Someone suggested swapping the Docker tag. What should we check?

The generated UI does not match their brand. Where do we set that?

The demo UI came out in the default theme and the customer stopped listening. Can we match their brand without a front-end project?

They want RPGLE screens off the IBM i box without a rewrite

An IBM i customer wants the DSPF programs running off the host. Do we pitch a rewrite or a move?

CLI login fails and the Hub UI login works

The same person can open Hub in the browser and gets 401 from ol login with an API key. Is the password wrong?

The status bar says Queued while the user types ahead

Agents are typing ahead on a 3270 session and the status bar says Queued. Are we losing keystrokes?

Dataset content returns 409, not 403

A read that worked yesterday now returns 409. RACF did not change. What does 409 mean here?

Partner asked for a 3270 API and may mean three different things

A partner said they want an API over a 3270 flow. Before I book a workshop, how do I tell Screener from a terminal and from a screens flow?

They have trail files and a live terminal. Which do we connect?

The customer can upload trails or point their terminal at us. What should support ask them to do first?

They generated artifacts from Draft and the review copy does not match

The customer reviewed v1, then someone generated again from Draft. The files do not match the PDF they signed. What happened?

Customer wants analysis of one domain and we are not sure which import to ask for

They can give us RSE, a CoreIQ catalog, or a zip of source. Which one should I ask for first?

Generate succeeded. The channel still cannot call the service.

We generated the service from the Hub project. The channel gets a connection error. Is generate the same as deploy?

The developer uploaded a baseline and thinks the API is live

A developer used Create Baseline and told the customer the program is now an API. What do I tell them?

Which databases can we connect before we promise a migration demo?

A customer asked if DataIQ can sit on DB2, SQL Server, and Postgres in one workspace. What can we safely say?

Partner says the dataset API is forbidden. Their user can log on to TSO.

A partner can sign on to TSO and still gets forbidden on a dataset read. What should we check first?

One bad tool response blew the agent context

A single Hub response dumped thousands of fields into the chat and the next turn got worse. Who do we ask to trim that?

Is new COBOL work in the Eclipse IDE or in the browser?

Some of our developers still open the Eclipse IDE. Is that where new COBOL and RPG work belongs?

Start a process from an industry template or from a blank spec?

We are building a claims experience and we do not want an empty process. Is there a template, or do we write the spec from scratch?

Where do we get a Hub license, and why is it not a file I can copy?

A new environment asked us to copy a license file from another tenant. That does not sound right. How are licenses issued?

Run the screen program off the host and keep editing the COBOL

We want this CICS screen program to run off the host so we can validate it, and the team still wants to edit the COBOL. Is that a rewrite?

Contact center needs 3270 in the browser, not a desktop emulator

We have dozens of agents who only need a 3270 session. Do they still need a desktop emulator?

Read one KSDS record by key without opening writes

We need a single KSDS read by key for a partner. We do not want insert or update available on the same API. How is that split?