Contact center needs 3270 in the browser, not a desktop emulator

We have dozens of agents who only need a 3270 session. Do they still need a desktop emulator?

No. [[product:ol-terminal|OL Terminal]] is browser access to 3270 and 5250. It is not a map descriptor, and it does not host remote BMS or MFS. Install it for people who must see and type on the screen. If a channel needs named fields and an API, that is a different product and we should look at the screen path separately.