Troubleshooting

• Screen not loading: verify network access, refresh, then contact the administrator.
• Cannot type: select a highlighted editable field, use Tab, check keyboard lock and queued input.
• Function keys fail: use the on-screen keys and check whether the browser captures that key.
• Macro fails: confirm macros are enabled, stop other playback/recording, and re-record after layout changes. If playback seems stuck, wait for the screen to finish updating and for queued keystrokes to drain. Stop Play Flow debug if the keyboard is locked for a flow step.
• Disconnected: start a new session and check host configuration if the issue persists.
• Display out of sync: use Refresh, then Restart if required.

OL Terminal supports current Chrome, Firefox, Safari, and Edge. Internet Explorer is unsupported.