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What seven financial services leaders told us about AI and the mainframe

We met with seven senior leaders from across financial services and insurance, and they named the same blockers we see in the field.
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A fixed agent name, and a Microsoft 365 widget host

After you create an [[feature:ol-gene-agents|agent]], the name stays fixed, because live calls use it. Change the display name instead. On Setup, paste the Microsoft 365 Copilot widget host URL. The gateway allows that origin only for this agent.